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Hi, I’m Heather!

I transform confusion into clarity — and complexity into competitive advantage.

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CASE STUDIES

Let Me Help You
Explore My Expertise

Over 20 years of experience broken down into three case studies that best describe me and my work,

Modernizing a complex, regulation-heavy platform into a user-centered eCommerce experience. 

ABOUT ME

Design Leadership Rooted in Insight and Purpose

I’m a hands-on design leader who turns complexity into clarity. I create elegant, intuitive digital experiences by blending user empathy with data-backed decision-making.
 

My process starts with disciplined discovery—diving deep into user behavior, business goals, and the competitive landscape to ensure every solution is rooted in real insight. With a strong UCD approach, I translate that understanding into purposeful, high-impact design that drives both user satisfaction and measurable business results.
 

Exceptional experiences aren’t luck. They’re built through focus, curiosity, and a commitment to doing the work that truly matters.

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